Last updated: October 17, 2026
Outpass in ChatGPT and Outpass in Claude let you discover multi-day adventures run by local agencies in Latin America, without leaving your AI assistant. Ask for something like "a 5-day trek in Patagonia in March" and you get cards with photos, departures, prices and a button to contact the agency directly. Outpass website: outpass.app.
Contact support
Email support@outpass.app, with "Outpass in ChatGPT" or "Outpass in Claude" in the subject.
Expected response time: within 3 business days.
What to include
- Which assistant you were using (ChatGPT or Claude), and whether on the web, desktop or mobile app.
- The approximate date and time, with your time zone.
- What you asked the assistant, and what happened instead of what you expected.
- The adventure or agency involved: its name or its outpass.app link.
- A screenshot of the card or the error message, if you have one.
Please do not send passwords, payment details or health information.
Common questions
- Outpass doesn't appear in my assistant. In ChatGPT, search for "Outpass" in the apps directory and check that the app is enabled. In Claude, search for "Outpass" in the connectors directory and check that the connector is added and turned on. You can also mention "Outpass" in your request.
- "Rate limit exceeded". Too many requests arrived in a short time. Wait a minute and try again.
- "Not found on Outpass". The adventure may have been unpublished. Ask the assistant for a new search.
- Questions about a trip, a booking or a payment. Bookings are made directly with the agency, so the agency can best answer them. Use the contact button on the card. Outpass cannot change or cancel a booking for you.
- Wrong or outdated information on a card. Tell us at support@outpass.app with the adventure's name or link. If you are the agency, include your agency name.
- Privacy requests. Write to privacy@outpass.app.
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